TERMS AND CONDITIONS OF USE
Thank you for visiting the COSVillage web site (the "Site"). COSVillage is a leading online retail store and information site for contact lenses and related products. We offer a large selection of contact lenses and related products, along with a wealth of information designed to help consumers make educated purchasing decisions. We want each visitor to the Site ("you") (i.e. any natural person acting on the Site with purposes having no relationship to his/her commercial or professional activity) to have a safe, pleasurable visit, so we have established the following general terms and conditions so that we (we and you) know what to expect from each other.
YOUR ACCOUNT OBLIGATIONS
Any conduct by you that in our sole discretion restricts or inhibits any other user from using or enjoying the Site will not be permitted. You agree to use the Site only for lawful purposes. You are prohibited from posting on or transmitting through the Site any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, fraudulent, racially, ethnically, or otherwise objectionable material of any kind, including but not limited to any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or international law.
You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Site, use of the Site, or access to the Site unless you first obtain our express written consent to do so. You agree not to access the Site by any means other than through the interface that is provided by us for use in accessing the Site.
VALID PRESCRIPTION REQUIRED
You hereby certify that you have a valid prescription for the contact lenses that you are ordering. You represent and warrant to COSVillage by placing an order that your information you enter into the Site is valid and true and matches exactly your prescription as provided by your eye care provider. You further certify that you will renew your prescription in strict accordance with your eye care provider's suggested regime. You understand that COSVillage will not fulfill your order unless you have a valid prescription. You hereby consent to our contacting your eye care provider, if necessary, to verify your prescription information and any other necessary information.
For more details, kindly visit to PRESCRIPTION.
COLOR AND PRODUCT DESCRIPTION
We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate. We have attempted to be as accurate as possible. However, we do not warrant that the product descriptions are accurate, complete, reliable, current, or error-free. If a product offered by the Site is not as described, your sole remedy is to return it in unused condition.
Deliveries will be as soon as possible to the address on your order and are "best effort" based. Subject to delays outside our control, the overall delivery period will not exceed 45 working days. For more information, please visit to SHIPPING & DELIVERY.
RETURNS & EXCHANGE POLICY
Image and color may vary or slightly differ from product. COSVillage does not fully guarantee the color exact match with real lenses color. All requests below must be made within 15 days after parcel received. COSVillage has the right to reject any request below made after the time frame. For more information, please visit to REFUND POLICY.