Shipping & Delivery

Standard Registered Airmail

*Applicable worldwide. (except for certain countries)

FREE Standard Shipping on order over US$59!

Destination Estimated Time
United States, Canada 15 - 30 working days
United Kingdom 10 - 25 working days
Europe 15 - 30 working days
Australia & New Zealand 15 - 25 working days
South East Asia 8 - 15 working days
Asia countries 10 - 15 working days
Middle East 15 - 35 working days 
Rest of The World Service not available

 

Aramex / FedEx Express Shipping

*Applicable worldwide. (except for certain countries)

FREE Express Shipping on order over US$99!
(applicable to selected countries only)

Destination Estimated Time
United States, Canada 3 - 6 working days
United Kingdom 3 - 6 working days
Europe 3 - 6 working days
Australia & New Zealand 3 - 6 working days
South East Asia 3 - 6 working days
Asia countries 3 - 6 working days
Middle East 3 - 6 working days
Rest of The World 5 - 8 working days

 

* We do not ship to certain high-risk countries, you will see a message "This country is not available for shipping" during checkout if we do not ship to your country.

* Couriers might in some cases apply a "remote area charge". This is very rare but it can happen when your delivery address is too far from main logistics centers. If your address falls under remote area for the courier of your choice and remote area charge applies when the delivery location is defined as remote. We will contact you to arrange additional payment.

* Can customer select specific courier company for shipment? Customers are able to choose the shipping method for their orders; COSVILLAGE.com will determine which courier company delivered your package based on the shipping method you select.

 


 

Standard Registered Airmail do not apply to the countries below:

The USA
US Virgin Islands, US Minor Outlying Islands

EUROPE
Bouvet Island, Croatia, Guernsey, Holy See (VaticanCityState), Isle Of Man, Jersey, Kosovo, Mayotte, Moldova, Republic of San Marino, Svalbard And Jan Mayen

SOUTH EAST ASIA
East Timor/Timor-Leste, Laos, Myanmar

ASIA
Azerbaijan, Bangladesh, Bhutan, British Indian Ocean Territory, Christmas Island, Cocos (Keeling) Islands, Jordan, Kazakhstan, Kyrgyzstan, Lebanon, Macau, Maldives, Mongolia, Nepal, Oman, Pakistan, Russia, Sri Lanka, Tajikistan, Turkmenistan, Uzbekistan

CENTER & SOUTH AMERICA
Apply to all Center and South America countries

 


 

FedEx/Aramex Express shipping method do not apply to the countries below:

The USA
US Virgin Islands, US Minor Outlying Islands

EUROPE
Bouvet Island, Croatia, Guernsey, Holy See (VaticanCityState), Isle Of Man, Jersey, Kosovo, Mayotte, Moldova, Republic of San Marino, Svalbard And Jan Mayen

SOUTH EAST ASIA
East Timor/Timor-Leste, Laos, Myanmar

ASIA
Azerbaijan, Bangladesh, Bhutan, British Indian Ocean Territory, Christmas Island, Cocos (Keeling) Islands, Jordan, Kazakhstan, Kyrgyzstan, Lebanon, Macau, Maldives, Mongolia, Nepal, Oman, Pakistan, Russia, Sri Lanka, Tajikistan, Turkmenistan, Uzbekistan

CENTER & SOUTH AMERICA
Anguilla, Antigua And Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Cayman Islands, Cuba, Dominica, Ecuador, Falkland Islands (Malvinas), French Guiana, Guyana, Haiti Jamaica, Martinique, Montserrat, Netherlands Antilles, Nicaragua, Paraguay, Saint Barthélemy, Saint Kitts And Nevis, Saint Lucia, Saint Pierre And Miquelon, St. Vincent, Trinidad and Tobago, Turks and Caicos Islands, Virgin Islands Great British

 


 

We DO NOT ship to the countries below:

EUROPE
Albania, Andorra, Bosnia and Herzegovina, Bouvet Island, Croatia, Cyprus, Faroe Islands, Gibraltar, Greenland, Guadeloupe, Guernsey, Jersey, Liechtenstein, Malta, Mayotte, Monaco, Republic of Moldova, San Marino, Svalbard and Jan Mayen Islands.

SOUTH EAST ASIA
East Timor, Laos, Myanmar.

ASIA
Afghanistan, Azerbaijian, British Indian Ocean Territory, Christmas Island, Cocos(Keeling) Islands, Islamic Republic Of Iran, Iraq, Israel, Kazakhstan, Kyrgyzstan, Lebanon, North Korea, Oman, Palestinian Territory, Syria, Tajikistan, Turkmenistan, Uzbekistan, Yemen.

CENTER & SOUTH AMERICA
Anguilla, Antigua And Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Cayman Islands, Cuba, Dominica, Ecuador, Falkland Islands (Malvinas), French Guiana, Guyana, Haiti Jamaica, Martinique, Montserrat, Netherlands Antilles, Nicaragua, Paraguay, Saint Barthélemy, Saint Kitts And Nevis, Saint Lucia, Saint Pierre And Miquelon, St. Vincent, Trinidad and Tobago, Turks and Caicos Islands, Virgin Islands Great British

OCEANIA
Apply to all Oceania countries (except New Zealand & Australia)

AFRICA
Apply to all Africa countries

 


 

Tax Duty & Handling Charges

Our price does not include any import taxes, customs duties and fees that may be due upon entry into the destination country. All duties, fees and taxes are the responsibility of the recipient, and are levied once the shipment reaches the recipient's country. Customs policies vary widely from country to country and can cause delays beyond our delivery estimates. Please contact your local customs office for more information. We try our best to help you to avoid taxes by declaring the purchase item to a lower value and mark them as gifts. CosVillage.com does not hold any responsibilities for any taxies or duties incurred.

 

 


 

 

Processing Time & Delivery Time Frame

Please refer Delivery Time Frame (Ordinary Mail - Air) to worldwide. Delivery time quotes begin when the package leaves our warehouse after processing is completed. An order takes 2 - 4 working days to process before dispatch. This is subject to stock availability and we will inform you within this time frame if any of your items are unavailable. We are unable to redirect orders once they have been dispatched to you, so please ensure that the delivery address is correct.

For example, product A is stated to be dispatched within 2 - 4 working days and delivery days for Australia is approximately 15 - 25 working days; therefore 15 - 30 working days are the estimated time frame to have your pacakge arrived at your doorstep.

Delivery time is based on estimation only. All transit times are subject to customs clearance, transport conditions (e.g. boat traffic in certain areas), the extent of remoteness of the destination and volume of mail traffic. Once the package has reached your country's postal service then any "holds" put on by Customs are beyond our control.

We ensure your package leaves our warehouse on time and shipping transit times are not under the direct control of CosVillage, and CosVillage be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.

CosVillage does not hold any responsibilities for any losses or delay when courier company is handling the delivery.

CosVillage does not hold any responsibilities for any losses or delay during the customs inspection. 

 


 

 

P.O. Box or APO Address

Yes, we do. However the local postal staff might leave you a notice and you need to collect your package at post office nearby as every package requires your signature.

 

 


 

 

Delivery Details

It is the customer’s responsibility to ensure that the correct delivery address is provided during the order process. Alterations cannot be made once an order has been processed. COSVILLAGE.com will not be held responsible if the wrong delivery address is given. The telephone number provided will be added to the consignment label of your package; however, it depends very much if freight carrier contacts you.

 

 


 

 

Track Order & Shipment

A tracking number will be updated to your account after 1-2 days your package has been dispatched. You can login your account and view Order details for tracking number, you may send us an email: support@cosvillage.com if you do not find any. For more information, you may visit to Track & Trace page.